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FAQ Page

How many flavors do you have?

We currently have 15 flavors: Cookie Dough, Peanut Butter Cup, Cinnamon Roll Bliss, Vanilla Latte, Mint Chocolate Chip, Chocolate Matcha, Chocolate Nutella Chia, M&M, Salted Caramel Snickerdoodle, Unicorn, Birthday Cake, S’Mores, Vegan Vanilla, Vegan Cinnamon Swirl, and Vegan Salted Chocolate Chip.

 

Where can I find nutrition information for GoTein Balls?

All nutrition information for each flavor can be found on our website, goteinballs.com. Click the flavor of interest and scroll down.

 

What are the ingredients in each flavor?

All ingredients for each flavor can be found on our website, goteinballs.com. Click the flavor of interest and scroll down.

 

What is the shelf life of the protein balls?

3 weeks.

 

Do the protein balls need to be refrigerated?

No, GoTein Balls are shelf stable. However, they can be stored in the refrigerator to extend shelf life or frozen to enjoy later.

 

Do you have any gluten free options?

All of our GoTein Balls can be made gluten free; select the gluten free option before adding your flavor to the cart. 

 

Do you have any peanut free options?

Yes.  Our Chocolate Nutella Chia protein balls do not contain any peanut products. They are made with Nutella, which contains hazelnuts.

 

Do you have any nut free options?

Not at this time. 

 

What kind of protein powder is contained in each flavor?

GoTein balls are made with a chocolate or vanilla, 100% grass-fed, whey protein powder. Our Vegan GoTein Balls are made with a certified vegan protein powder blend of organic pea, organic brown rice, and organic chia seed proteins.

 

How are the protein balls made?

All our protein balls are hand-made and rolled by our GoTein Go-Getter employees!

 

What is the size of each package?

Our protein balls are sold in 12-packs with a total weight of approximately 8.4 ounces.

We also offer a 24-pack with a total weight of approximately 16.8 ounces.

 

What is the retail price of each package?

12 pack: $9.99

24 pack: $18.99

If you subscribe, enjoy 10% off! 12-packs: $8.99; 24-packs: $17.09.

 

How does the subscription service work?

Go to the GoTein Balls flavor and select your preferred size, then select the 'Subscribe and Save' button before adding the package to your cart. Select a weekly or monthly subscription for that flavor, then repeat! Add all desired flavors you wish to be shipped via subscription, then proceed to check out. A confirmation e-mail will be sent. The payment method used at check out will be automatically charged each billing cycle. Subscriptions can be cancelled at any time. See https://www.sealsubscriptions.com/articles/frequently-asked-questions for more information or contact us!

 

When will my GoTein Balls be shipped?

We do our best to ship orders within 3-5 business days!

 

Are shipping costs included in this price?

No.  Shipping costs are an additional cost.

 

Do you have a rewards program?

Yes! Join our loyalty program by clicking on the blue 'Rewards' button located on the bottom left corner of any page on our website.

For every $1 spent, 2 points are earned. When you sign up, you automatically get 20 points and 40 points for your birthday!

Rewards:
100 points = $5 off coupon
200 points = $10 off coupon
400 points = $20 off coupon

Do you offer pick up or delivery?

Yes, we are located inside Wagon Wheel at 1925 S. Walnut St. Bloomington, IN 47401

If you would like your order delivered to a location in the radius below, just place your order via Uber Eats!  

https://www.ubereats.com/bloomington/food-delivery/gotein-balls-next-day-delivery-pick-up-only/gnosQN4-QDea9VmewC0e0Q

 

If there's something wrong with my order, what should I do?

Please contact us immediately! E-mails can be sent to info@goteinballs.com or we can be reached at (812) 333-2420 during business hours.

 

Does GoTein Balls have a storefront?

Yes.  Our storefront is located in Bloomington, Indiana.

 

Is GoTein Balls a franchise?

No.  GoTein Balls is a solely owned business.

 

Where can we find GoTein Balls on social media?

We love to see what our GoGetters are up to! You can find us on Instagram @goteinballs , Facebook @GoTeinBalls , and Pinterest @gotein_balls . Be sure to tag us!